Return policy

By placing an order with cdapparel, you agree to the following terms, designed to ensure clarity on our return and refund procedures.

A. 14-Day Return Policy

  • You have 14 days from order delivery to request a return.
  • Eligibility: Items must be unworn, unused, with tags attached, and in original packaging.
  • Exceptions: Manufacturer Direct items are final sale and not returnable.

B. Return Process

  1. Contact us at support@cdapparel.shop or call +1 617 840 6982 to initiate a return request.
  2. If approved, we’ll provide a return shipping label and instructions for sending your package.
  3. Note: Returns without prior authorization will not be accepted.

C. Damaged, Incorrect, or Defective Items

  • Inspect your order upon receipt. Contact us immediately for defective, damaged, or incorrect items to resolve the issue promptly.
  • Exchange delivery times may vary based on your location.

D. Exchanges

  • Exchanges are offered for damaged, incorrect, mis-sized, or defective items only.
  • To request an exchange, contact us via email or phone: support@cdapparel.shop | +1 617 840 6982.

E. Restocking Fee

  • No restocking fees are charged for returns.

F. Refunds

  1. We’ll notify you after receiving and inspecting your return to inform you of the refund decision.
  2. Approved refunds will be processed to your original payment method.
  3. Please allow time for your bank or credit card provider to process the transaction.

G. Unused Discounts Policy

  • Discounts not applied at checkout are non-refundable. Promotions must be used during the purchase process; retroactive adjustments are not available.

Contact Us

For any questions, email support@cdapparel.shop or call +1 617 840 6982.

Thank you for choosing cdapparel—we’re here to ensure your satisfaction!